Privacy Policy

1. Information We Collect

When you visit gannonwaye.com, we may collect personal information you voluntarily provide, including your name and email address when you sign up for updates, place an order, or submit a form. We also collect standard usage data such as IP addresses, browser type, and pages visited through analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Send you music updates, release announcements, and newsletters (only if you opted in)
• Process and fulfil merchandise orders
• Respond to your enquiries and messages
• Improve the website and our communications

3. Email Communications

If you subscribe to updates, you will receive emails about new music, events, merchandise, and behind-the-scenes content. You can update your preferences or unsubscribe at any time by visiting your email preferences page.

4. Third-Party Services

We use Stripe for secure payment processing. Stripe has its own privacy policy and we do not store your full payment details. We may also use Google services for analytics and order tracking.

5. Data Storage & Security

Your data is stored securely and we take reasonable steps to protect it from unauthorised access. We do not sell or rent your personal information to third parties.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, email us at hello@gannonwaye.com.

7. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., streaming platforms, social media, 1800RESPECT). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Some of our service providers (e.g., Stripe, email services) may process data outside of Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Complaints

If you have a complaint about how we handle your personal information, please contact us at hello@gannonwaye.com. We will respond to your complaint within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner.

13. Contact

For any privacy-related questions or requests, contact us at hello@gannonwaye.com.

Gannon Waye | Melbourne, Victoria, Australia